Mister Turn Terms & Conditions
All police and local pound recoveries will have to be paid in full before the vehicle is released from the
If the customer is not present, an admin fee of £75.00 will be charged. Failed collections are non-refundable, unless it is our fault. All documents for vehicle release will need to be emailed and money transferred via bacs prior collection.
You may cancel Your Roadside Assistance request within 5 minutes at no cost to you.
If more than 5 minutes have elapsed after the Service Provider has been dispatched and prior to their arrival, we reserve the right to charge You a Cancellation Fee of £50 and the remaining balance will be refunded to you minus any charges incurred (admin fee, mileage, ulez, congestion charge/toll etc.) as long as we have not reached you beforehand.
You will be charged the FULL amount of the quoted service price where the Service Provider, arrives at the Location and You cancel for any reason at that time;
You are not at the Location;
The Service Provider determines that You have inaccurately stated the condition of Your Vehicle or the problem with the Vehicle where the cost of service may be higher than initially quoted and You cancel Your Roadside Assistance request.